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The hardest part of the setup was getting a Cox tech support rep on the phone. I purchased this modem to replace a 2 year old motorola surfboard which was apparently failing. Setup was a snap and pages load much faster than with the motorola modem.
Despite the incompatibility with Comcast now, this product is solid (as are most products that Cisco/Linksys comes out with). Not sure if these upgrades affect other markets but you will run into the same issue. I purchased this modem about 2 months ago and it mysteriously stopped working about a week ago. I come to find out from Comcast that they did some technology upgrades to their lines which made this modem not compatible with their high-speed internet service in the Atlanta region.
I wouldn't hesitate to purchase it again. This modem has been running like a champ for close to a month now with no problems at all. It is a nice piece of equipment that I don't have to think about, it simply works.
Live and learn. Had a lot of drops with old Motorola modem, this one has yet to drop and have used for over 2 months. Wish I had purchased a long time ago.
Seems like a fine product. I've had this product up and running on my home Network for about a month now non-stop and it hasn't failed yet.
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